PRIVACY POLICY

The usage and storage of your data are governed by our Personal Data Protection Policy. Our Personal Data Protection Policy is available to view on this page.

WHAT WE USE

Aria Serena is in charge of the personal information you (the data subject) provide us. We obtain the following kinds of specific data from you:

• Personal information, including name, address, phone number, and email.
• Your IP address.
• Browser type, version, and operating system.
• Pages you browse and tools utilised on our website.

Additionally, we implement cookies and related technologies to operate the website, evaluate trends, monitor user behaviour, and collect demographic data about our whole user base. Although you have control over how cookies are used by each browser, disabling cookies may restrict your access to some of our website's or service's features.

Our advertising on other websites is managed in collaboration with third parties. Cookies and other technologies may be used by our third-party partner to collect data about your activities on this and other websites so that they can show you ads that are relevant to your interests and browsing habits.

WHY IT IS USED

For us to provide you with the following services, we require your personal data:

• To fulfill your order, know where to deliver them, and know how to get in touch with you regarding that delivery.
• To fulfill your payment.
• To answer any questions, our customer satisfaction team may have.
• For business reporting and operations.

WHAT WE DO WITH IT

Aria Serena manages the processing of your personal data. Additionally, your data is hosted and stored in Australia.Our contractors in other nations process a portion of your data on our behalf. These include businesses like Facebook, Google, and Shopify.

Unless otherwise mandated by law, no third-party providers have access to your information.

HOW LONG WE KEEP IT

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. After this period, your data is irreversibly deleted.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.

Steps we take to secure and protect your data include:

• Ensuring that your connection to our website is secure; and
• Ensuring that internal access to all personal information we hold is secured by appropriate measures.

WHAT ARE YOUR RIGHTS?

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us by emailing

In the event that you wish to complain about how we have handled your personal data, or if you believe we breached the Australian Privacy Principles under the Privacy Act 1988 (Cth) or a registered Australian Privacy Principles Code, please contact our Data Protection Officer at admin@ariaserena.com.au.

Our Data Protection Officer will then look into your complaint and work with you to resolve the matter. If you are still not satisfied, you can contact the Australian Information Commissioner, or if you are in the European Economic Area, the supervisory authority in your country.

REVISIONS TO THIS STATEMENT

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website. We encourage you to review this page periodically for the latest information about our privacy practices.